WWR Customisation
More time on the tools.
75%
less time spent handling calls.
Find us on G2 - discover more about KallinKeep working. Kallin handles the calls.
Your AI receptionist answers calls 24/7 when you’re busy or closed, captures customer enquiries and sends you clear summaries. More time for your business, with fewer enquiries slipping through.
Keep your existing number. We'll help you get set up.
75%
less time spent handling calls.
WWR Customisation: More time on the tools. Slide 1 of 5.
Helping businesses keep their enquiries moving.
AI receptionist features for your business.
Calls, website chat and WhatsApp, handled around your business.
A voice for your business, 24/7.
Answer calls when you're busy, after hours or away from the phone. Keep your existing number, choose your greeting and let Kallin capture enquiries or transfer calls to your team.
Turn website visits into enquiries.
Give visitors answers based on your approved business information. Capture contact details and help with bookings through your supported calendar, with unlimited website chat on every fixed-price plan.
Keep the conversation going on WhatsApp.
Answer questions, capture leads and support appointment bookings through an interactive AI chatbot. Review conversation history and enquiry details in your dashboard.
Unlimited WhatsApp chat from Professional upwards.
Bookings and routing, around your team.
Supported calendar bookings. Help customers find an appointment and book into your connected calendar, using the booking rules available on your plan.
Team call routing. Get callers to the right person when they need your team, with more flexible routing as your business grows.
A helpful response, even when you are busy.
We answer. We capture the details. You follow up.
Answers based on your business.
Give Kallin your approved business information and FAQs, so customers get answers that reflect how you work.
The details, ready to follow up.
Kallin captures who called and what they need, then gives you a clear summary. Pick up the enquiry without starting again.
Kallin Intelligence.
At the end of each day, Kallin reviews its conversations, identifies what worked and what could be better, then updates its instructions for the next day.
Clear pricing. Help choosing the right plan.
Explore the plans below. We'll help you choose one that fits the way your business handles enquiries.
Monthly prices include tax and VAT. Extra calls cost 30p on Starter, 25p on Professional and 20p on Business per minute. Additional team members cost £10 on Starter, £8 on Professional and £6 on Business per member per month. Website chat is unlimited on every fixed-price paid plan; full AI WhatsApp is not included in Starter. Any third-party messaging fees, including charges from Meta or other messaging providers, are excluded from your subscription and payable separately by you. Applicable rates and billing arrangements will be explained before WhatsApp is activated. Each fixed-price paid plan includes one UK phone number. Custom features, allowances and additional charges are quoted.
A few useful answers.
From your first call to finding the right plan.
Can I keep my current number?
Yes. Forward calls from your existing business number to Kallin. Fixed-price paid plans include one UK number, and we'll help you configure when calls are answered. Custom number allowances and charges are quoted. Confirm any charges from your phone provider before getting started.
What happens during the free trial?
You get seven days and 60 call minutes, with no card required. Trial calls can last up to five minutes, and multiple calls can be handled at once. Verify your email and UK mobile number to get started. Trial website-chat and WhatsApp allowances need confirmation.
What happens when the trial ends?
Your phone service pauses when the seven days or 60 included minutes run out, whichever comes first. Choose a paid plan to keep your workspace and continue using Kallin.
How do I get set up?
Standard onboarding includes guided setup, configuration and initial testing, with no setup fee. Add your approved business information, choose the greeting and voice, and configure call forwarding and your supported calendar. Work outside the standard scope is quoted separately.
Can I change my plan?
Contact us to discuss a plan that fits your usage. The timing of upgrades and downgrades, and any billing adjustments, still need confirmation before you subscribe.
What happens if I exceed my allowance?
Extra call usage costs 30p on Starter, 25p on Professional and 20p on Business per minute, including tax and VAT. Included website chat and WhatsApp usage on fixed-price plans is unlimited, so there is no messaging allowance to exceed or additional Kallin chat usage charge. Custom allowances and additional charges are quoted. Confirm call spending controls and whether phone service continues or pauses when your minutes run out before subscribing.
What does a team member include?
One person with their own dashboard login and appropriate permissions. The account owner counts towards your included allowance. Staff who only receive transferred calls do not need a paid dashboard place. Extra members cost £10 on Starter, £8 on Professional and £6 on Business per member per month and receive your plan's features, without automatically upgrading the plan.
Is the WhatsApp chatbot included?
Full AI WhatsApp chat with unlimited usage is included in Professional and Business, not Starter. Custom WhatsApp features, usage and charges are quoted. It supports an interactive conversation: answers, lead capture, supported bookings, conversation history and a route to your team when attention is needed. Notifications and confirmations after a call are separate from full AI chat. Any third-party messaging fees, including charges from Meta or other messaging providers, are excluded from your subscription and payable separately by you. Applicable rates and billing arrangements will be explained before WhatsApp is activated.
Can Kallin transfer calls to me?
Yes. Live transfers to your own team are included in Starter, Professional and Business. Professional adds team routing, and Business adds routing by location, department or enquiry type. Custom transfers and routing are quoted. Staff receiving transferred calls do not need dashboard places. Confirm any transfer-related usage charges before purchase.
Is there a minimum contract term?
Any initial term or minimum commitment is set out in your order. Unless different renewal terms are agreed, recurring subscriptions renew for the same billing period unless you cancel before the next renewal. Cancellation normally takes effect at the end of the paid period; any disclosed fixed-term commitment and properly incurred usage charges still apply. Unless your order specifies another cancellation method, you can use an available account cancellation control or email info@kallin.co.uk from your account email address.
See how Kallin could work for your business.
Leave a few details and we'll get in touch to arrange a personal demo and answer your questions.
info@kallin.co.uk