Choose the right plan for your business.

Compare Kallin's AI receptionist plans, call minutes and features. Start a 7-day free trial with 60 call minutes and no card required.

Billing period

Monthly billing.

Starter

Capture enquiries from calls and your website.

£149/ month

Billed monthly.

150 call minutesincluded each month

Extra calls: 30p / minute

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Plan details

For sole traders and small businesses needing reliable call answering and website enquiry capture.

Included with Starter:

  • 1 team member included
  • AI phone answering
  • AI website chatbot with unlimited usage
  • One business location
  • One website chatbot installation
  • One supported booking calendar
  • Standard email support

Full AI WhatsApp chat is not included.

Business

Coordinate customer enquiries across locations and systems.

£499/ month

Billed monthly.

3,000 call minutesincluded each month

Extra calls: 20p / minute

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Plan details

For businesses with multiple locations or more complex routing, booking and integration requirements.

Includes Professional, plus:

  • 10 team members included
  • Multiple business locations
  • Multiple website chatbot installations within an agreed scope
  • Routing by location, department or enquiry type
  • Multiple calendars with location-specific booking rules
  • Custom integrations within an agreed scope
  • Advanced automated workflows
  • Unlimited website chat and WhatsApp usage
  • A named account contact
  • Scheduled performance reviews and optimisation
  • Priority onboarding and support

Work outside the standard Business scope is quoted separately. Locations and custom development are not unlimited.

Custom

For businesses with bespoke requirements.

Quoted

Quote tailored to your business.

Quotedagreed in your quote

Extra calls: Quoted

Contact sales
Plan details

Tell us about requirements beyond the standard Business scope.

What we can discuss:

  • Team members: Quoted
  • Discuss your call volume
  • Discuss website chat and WhatsApp usage
  • Review integration requirements
  • Plan your call-handling workflow
  • Agree the support you need

Features, usage, locations, integrations, team-member allowances and all additional charges are quoted.

Prices include tax and VAT. Additional team members cost £10 on Starter, £8 on Professional and £6 on Business per member per month above each plan's included allowance. Adding members does not change your plan. Staff receiving transferred calls do not need dashboard logins. Website chat usage is unlimited on every fixed-price paid plan. WhatsApp AI-agent usage is unlimited on Professional and Business. Any third-party messaging fees, including charges from Meta or other messaging providers, are excluded from your subscription and payable separately by you. Applicable rates and billing arrangements will be explained before WhatsApp is activated. Each fixed-price paid plan includes one UK phone number. Custom features, allowances and additional charges are quoted. Check the full cost with us.

Compare the plans

Plan allowances, features and support. Unconfirmed details are marked in each cell.
Plan detailsStarterProfessionalBusinessCustom
AI phone answeringIncludedIncludedIncludedQuoted
AI website chatbotIncludedIncludedIncludedQuoted
Full AI WhatsApp chatbotNot includedIncludedIncludedQuoted
Live call transfersIncludedIncludedIncludedQuoted
Team call routingNot includedIncludedIncludedQuoted
Location / department routingNot includedNot includedIncludedQuoted
Supported CRM integrationsNot includedIncludedIncludedQuoted
Standard automated workflowsNot includedIncludedIncludedQuoted
Custom integrations / advanced workflowsNot includedNot includedAgreed scopeQuoted
Team members included1310Quoted
Additional team members£10 / member / month£8 / member / month£6 / member / monthQuoted
Call minutes / month150 minutes750 minutes3,000 minutesQuoted
Website-chat usage / monthUnlimitedUnlimitedUnlimitedQuoted
WhatsApp usage / monthNot includedUnlimitedUnlimitedQuoted
Additional call usage30p / minute25p / minute20p / minuteQuoted
Additional Kallin chat charges£0£0£0Quoted
WhatsApp provider chargesNot applicablePayable separately*Payable separately*Quoted
Phone numbers1 UK number included1 UK number included1 UK number includedQuoted
Business locations11Multiple*Quoted
Website chatbot installations11Multiple*Quoted
Booking calendars1 supported calendarMultipleLocation-specificQuoted
SupportStandard emailPriorityNamed contactQuoted
Starter

Capture enquiries from calls and your website.

AI phone answering
Included
AI website chatbot
Included
Full AI WhatsApp chatbot
Not included
Live call transfers
Included
Team call routing
Not included
Location / department routing
Not included
Supported CRM integrations
Not included
Standard automated workflows
Not included
Custom integrations / advanced workflows
Not included
Team members included
1
Additional team members
£10 / member / month
Call minutes / month
150 minutes
Website-chat usage / month
Unlimited
WhatsApp usage / month
Not included
Additional call usage
30p / minute
Additional Kallin chat charges
£0
WhatsApp provider charges
Not applicable
Phone numbers
1 UK number included
Business locations
1
Website chatbot installations
1
Booking calendars
1 supported calendar
Support
Standard email
ProfessionalRecommended

Everything in Starter, with these changes:

Full AI WhatsApp chatbot
Included
Team call routing
Included
Supported CRM integrations
Included
Standard automated workflows
Included
Team members included
3
Additional team members
£8 / member / month
Call minutes / month
750 minutes
WhatsApp usage / month
Unlimited
Additional call usage
25p / minute
WhatsApp provider charges
Payable separately*
Booking calendars
Multiple
Support
Priority
Business

Everything in Professional, with these changes:

Location / department routing
Included
Custom integrations / advanced workflows
Agreed scope
Team members included
10
Additional team members
£6 / member / month
Call minutes / month
3,000 minutes
Additional call usage
20p / minute
Business locations
Multiple*
Website chatbot installations
Multiple*
Booking calendars
Location-specific
Support
Named contact
Custom

For businesses with bespoke requirements.

AI phone answering
Quoted
AI website chatbot
Quoted
Full AI WhatsApp chatbot
Quoted
Live call transfers
Quoted
Team call routing
Quoted
Location / department routing
Quoted
Supported CRM integrations
Quoted
Standard automated workflows
Quoted
Custom integrations / advanced workflows
Quoted
Team members included
Quoted
Additional team members
Quoted
Call minutes / month
Quoted
Website-chat usage / month
Quoted
WhatsApp usage / month
Quoted
Additional call usage
Quoted
Additional Kallin chat charges
Quoted
WhatsApp provider charges
Quoted
Phone numbers
Quoted
Business locations
Quoted
Website chatbot installations
Quoted
Booking calendars
Quoted
Support
Quoted

Team-member allowances include the account owner.

* Kallin’s WhatsApp AI-agent usage is included where shown. Any third-party messaging fees, including charges from Meta or other messaging providers, are excluded from your subscription and payable separately by you. Applicable rates and billing arrangements will be explained before WhatsApp is activated.

Multiple locations and installations are subject to an agreed scope.

Each fixed-price paid plan includes one UK phone number.

Customer stories.

WWR Customisation

75% less time spent handling calls.

Safedigging Surveys

50% more domestic survey bookings from after-hours enquiries.

Showing WWR Customisation. Story 1 of 5.

A few useful answers.

From your first call to finding the right plan.

Can I keep my current number?

Yes. Forward calls from your existing business number to Kallin. Fixed-price paid plans include one UK number, and we'll help you configure when calls are answered. Custom number allowances and charges are quoted. Confirm any charges from your phone provider before getting started.

What happens during the free trial?

You get seven days and 60 call minutes, with no card required. Trial calls can last up to five minutes, and multiple calls can be handled at once. Verify your email and UK mobile number to get started. Trial website-chat and WhatsApp allowances need confirmation.

What happens when the trial ends?

Your phone service pauses when the seven days or 60 included minutes run out, whichever comes first. Choose a paid plan to keep your workspace and continue using Kallin.

How do I get set up?

Standard onboarding includes guided setup, configuration and initial testing, with no setup fee. Add your approved business information, choose the greeting and voice, and configure call forwarding and your supported calendar. Work outside the standard scope is quoted separately.

Can I change my plan?

Contact us to discuss a plan that fits your usage. The timing of upgrades and downgrades, and any billing adjustments, still need confirmation before you subscribe.

What happens if I exceed my allowance?

Extra call usage costs 30p on Starter, 25p on Professional and 20p on Business per minute, including tax and VAT. Included website chat and WhatsApp usage on fixed-price plans is unlimited, so there is no messaging allowance to exceed or additional Kallin chat usage charge. Custom allowances and additional charges are quoted. Confirm call spending controls and whether phone service continues or pauses when your minutes run out before subscribing.

What does a team member include?

One person with their own dashboard login and appropriate permissions. The account owner counts towards your included allowance. Staff who only receive transferred calls do not need a paid dashboard place. Extra members cost £10 on Starter, £8 on Professional and £6 on Business per member per month and receive your plan's features, without automatically upgrading the plan.

Is the WhatsApp chatbot included?

Full AI WhatsApp chat with unlimited usage is included in Professional and Business, not Starter. Custom WhatsApp features, usage and charges are quoted. It supports an interactive conversation: answers, lead capture, supported bookings, conversation history and a route to your team when attention is needed. Notifications and confirmations after a call are separate from full AI chat. Any third-party messaging fees, including charges from Meta or other messaging providers, are excluded from your subscription and payable separately by you. Applicable rates and billing arrangements will be explained before WhatsApp is activated.

Can Kallin transfer calls to me?

Yes. Live transfers to your own team are included in Starter, Professional and Business. Professional adds team routing, and Business adds routing by location, department or enquiry type. Custom transfers and routing are quoted. Staff receiving transferred calls do not need dashboard places. Confirm any transfer-related usage charges before purchase.

Is there a minimum contract term?

Any initial term or minimum commitment is set out in your order. Unless different renewal terms are agreed, recurring subscriptions renew for the same billing period unless you cancel before the next renewal. Cancellation normally takes effect at the end of the paid period; any disclosed fixed-term commitment and properly incurred usage charges still apply. Unless your order specifies another cancellation method, you can use an available account cancellation control or email info@kallin.co.uk from your account email address.

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