Introduction
A new, more lifelike AI voice for your business calls.
The first hello sets the tone for a customer conversation. When someone calls your business, you want them to feel comfortable asking a question, explaining what they need and taking the next step.
We’re introducing Voice V2, Kallin’s new voice experience for phone calls. It brings a more lifelike sound to your AI receptionist, with a focus on making conversations feel natural and welcoming.
Whether a caller is making their first enquiry or getting in touch while your team is busy, Voice V2 gives Kallin a fresh way to welcome them.
A more natural voice for customer calls
How a voice sounds is part of how a business comes across. A greeting should be clear, an explanation should be easy to follow, and the conversation should feel comfortable for the person calling.
That is the focus of Voice V2.
Our new AI voice is designed to bring a more natural feel to the conversations Kallin handles for your business. From the opening greeting to explaining what happens next, the aim is to make the experience easier to listen to and engage with.
It is a voice update built around an everyday business need: helping customers feel comfortable getting in touch.
A helpful conversation behind the voice
A welcoming voice matters most when it helps someone get something done.
Kallin uses the business information and instructions you provide to answer common questions, collect enquiry details and guide customers towards the next step. Voice V2 brings its new sound to that experience.
A caller might want to check whether you cover their area, ask about a service or explain a job they need help with. Kallin can respond using your supplied information and ask the questions you have chosen for that type of enquiry.
With a supported calendar connected and booking rules configured, Kallin can also help arrange appointments. Requests that need a person can be passed to your team where configured, or captured for a callback.
The voice welcomes the caller. Your business information and setup guide how the enquiry is handled.
Make the greeting fit your business
Your receptionist should introduce your business in a way that feels appropriate to your customers.
You choose the greeting and provide the information Kallin needs about your services, opening hours and common questions. You also define which requests should reach your team.
For a trades business, that could mean collecting the location and details of a proposed job. For a hotel, it could mean answering questions about facilities and check-in arrangements.
Voice V2 is part of that wider experience: a lifelike AI voice, guided by the way your business handles its customers.
Hear Voice V2 for yourself
The best way to explore a new voice is to hear it in a conversation.
Try the kinds of questions your customers actually ask. Listen to the greeting, ask about a service and see how an enquiry moves towards its next step.
If you are already using Kallin, contact our team to discuss Voice V2 for your setup. If you are new to Kallin, we can show you how the voice works as part of your business’s call handling.
