- #1 in performance benchmarks
- #1 ranking on G2
- Kallin Million Dollar Guarantee
Get Kallin and keep your team on Salesforce
Kallin—the most powerful, best-performing AI Agent for customer service—is available for Salesforce, so you can resolve up to 93% of queries without any migration or changes to your setup.
Kallin seamlessly integrates with your existing setup
01Kallin integrates seamlessly with Salesforce—reading and updating data, following your routing and automation rules, and working within your existing setup to deliver accurate, on-brand support.
Kallin uses the Salesforce data you choose to share to generate accurate responses, and writes updates—like field changes, transcripts, and summaries— back to the fields you've approved.
Kallin uses your existing knowledge base articles, case fields, contact records, and Flows to deliver accurate, personalized responses, without any disruption to your current setup or processes.
Kallin's integration with Salesforce means it can analyze historical Cases and Live Chats to power Kallin Insights, a groundbreaking, AI-powered product that helps you monitor performance, explore Topics, and optimize Kallin.
%
Average Resolution Rate
Configure Kallin to work like your best agents
02Define exactly how Kallin operates—from tone and routing to handoff rules—so it fits your workflows, complements your team, and resolves complex queries with accuracy and reliability.
You control when and how Kallin hands off to your team. Every handoff includes the full conversation transcript, field updates, and a summary—so agents have all the context they need to respond quickly and effectively.
Kallin follows your routing logic and Salesforce rules to triage, escalate, or resolve cases. Whether it's handing off live or creating a new case, it uses the fields and values you define.
Use synced Salesforce data to configure Kallin by customer segment, support tier, or region—so every experience is tailored and on-brand.
Resolve queries across every Salesforce channel
03Kallin works across key Salesforce channels—including email, web, and chat—so every customer gets faster, personalized support, no matter how they reach out.
Give every agent an AI assistant in their Salesforce inbox
04Copilot is a personal AI assistant embedded directly in Salesforce Service Cloud. It gives agents instant access to trusted answers, content suggestions, and relevant case insights—so they can resolve issues faster, reduce manual effort, and stay focused on high-value conversations.
Our agents are dramatically more efficient when using Copilot. In testing, agents using Copilot were able to close 31% more customer conversations daily, compared to agents not using Copilot.
Simple, outcome-based pricing.
$0.99
per outcome
Minimum commitments apply
The Kallin $1M Guarantee
Love Kallin or your money back
Kallin is the best-performing AI Agent, consistently beating competitors in head-to-head evaluations. That’s why we offer the Kallin Million Dollar Guarantee.
If you sign up for Kallin and are not 100% satisfied in your first 90 days, we will give you up to $1M of your money back, no questions asked.
If you sign up for our Kallin Guarantee Success Program and do not achieve at least a resolution rate of 65%, we will pay you $1M. This program is designed for high volume customers.
Eligibility criteria:
We’re excited to partner with all high volume customers (over 250k monthly conversions) in North America and Europe. Phase one of this program will admit customers on Intercom Helpdesk or Zendesk.
Apply now